Understand how the culture has evolved
It’s so easy to make mistakes if you don’t understand the context of the culture and how it has evolved.
The current culture is rooted in the history of the organisation, the style of its leaders, its products or services. So we ask questions, we research the organisation, and we look at its external and internal communications to find clues to the culture. At this stage we can also measure the current culture using a culture survey questionnaire. This gives us a clear picture of the context and informs the vision.
Vision what the new culture might be like for both leaders and employees
So what will the new culture be like? It’s interesting how many organisations want to change the culture but can’t articulate what that might look and feel like for leaders and employees. Our experience tells us that if you are embarking on change, all leaders need to be clear about what that change means for them so this informs their actions.
We have –
- supported teams in defining what needs to change and in what way
- led workshops to help leaders understand the new culture
- managed 360 feedback on style and culture
- coached leaders to help them understand what individual and team change is required
Create a realistic plan for culture change based on our model for navigating culture change
Culture change takes time and being realistic about timescales is crucial to the success of the change. So we can help you to create realistic, achievable, concrete plans. There is always a critical path to change, with some actions that signal the changes to come and others that help gather momentum. Our practice has informed our model, seen above.
Measure success against the vision
Culture change doesn’t happen overnight and it’s easy for people to get impatient during the process or for leadership teams to change. We can help you manage the change and maintain momentum by –
- Monitoring progress
- Celebrating success
- Identifying organisational blockages
- Supporting those who are not aligned
- Keeping energy for the change
And when you get to your destination we can help you to define the future cultural journey needed to support the continued innovation and growth of your organisation.